Billing Errors – Part of Doing Business
As a young electrical utility Billing Supervisor, my efforts were celebrated for having a staff that had a billing error and adjustment index of 0.2%. That meant that 2 bills out of… Read more
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Just Read the Headlines……
MPP wants action for overbilled Ontario customers County supports call for Hydro One review Ombudsman to probe Hydro’s baffling billing practices Come clean on Refund Policy Hydro One to face major investigation… Read more
Service Rates News – Hydro One Has Allegedly Mismanaged Billing Practices
Supplier billing errors are a common occurrence, but one MPP, Laurie Scott, alleges that Hydro One’s mismanaged billing practices are hurting Ontario residents. According to a recent article in the Peterborough Examiner,… Read more